Case Note · Anonymous account audit

Cost per inquiry: catching the keyword that spent ₺910 for a single lead

Account averages looked "fine". A per-keyword cost-per-inquiry analysis revealed a single keyword had spent ₺910 for exactly 1 inquiry. It was paused, and the budget moved to proven keywords.

The numbers are real account data; the business name is withheld for client confidentiality.

Situation

At the account level everything looked fine: reasonable click-through rate, reasonable average cost per click. The averages were hiding the waste underneath.

Diagnosis

When the analysis went down to keyword level, the picture changed: one keyword had spent ₺910 and produced exactly 1 inquiry. The same budget on proven keywords could have brought 6-7.

What was done

  • Built a per-keyword cost-per-inquiry table; every keyword’s inquiries written next to its spend.
  • The wasteful keyword was paused; similar risky keywords put under watch.
  • Freed budget moved to keywords with proven inquiry records.

Results

Waste caught

₺910

on one keyword, for 1 inquiry

Action

24 hours

between detection and pause

Lesson

Averages are where waste hides best. You read the account line by line.

Facing a similar picture?

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